All Radical shipments are handled by UPS. As a result, their Terms and Conditions apply to all of our shipments. You may find a detailed list of UPS’s shipping policy at the following link: http://www.ups.com/content/pr/en/resources/service/terms/ground.html. We ship to all countries that comply with the UPS Import & Export Country Regulations.To verify regulations that may affect your international shipment, use the following link: http://www.ups.com/ga/CountryRegs?loc=en_US&origcountry=US&destcountry=DO&cat=006. Should there be any issues regarding shipping to a particular address, we will contact you within 48 hours. If your shipment arrives in a damaged condition, please promptly contact UPS at the following link: http://www.ups.com/content/us/en/resources/service/claims/hlp/damage_process.html AND email us at firstname.lastname@example.org to let us know if the damage occurred because of incorrect packaging or incorrect handling by UPS.